Responsible Gaming
Betting should stay fun. My99Exch is committed to keeping play safe, in control and strictly for adults aged 18+.
Our commitment
At My99Exch we want every player to enjoy the game responsibly. Betting is a form of entertainment — never a way to make money, solve financial problems or escape stress. We provide tools and guidance to help you stay in control, and we take underage and problem gambling seriously.
Stay in control
A few simple habits keep betting healthy:
- Set a budget before you play, and stick to it.
- Set a time limit — don't let sessions run away with your evening.
- Never chase losses. Trying to win back money usually makes things worse.
- Don't bet under the influence of alcohol or when upset.
- Take regular breaks and keep betting balanced with the rest of your life.
- Treat wins as a bonus, not expected income.
Deposit limits
Ask our team to set daily, weekly or monthly deposit limits on your account so you never overspend.
Time-outs
Need a pause? Request a cooling-off period and we'll lock your account for a set time.
Self-exclusion
If you need to stop, we can exclude your account for a longer period or permanently, on request.
Warning signs
It may be time to seek help if you:
- Bet more than you can afford, or borrow money to bet;
- Chase losses or bet to escape worry or low mood;
- Lie to family or friends about how much you gamble;
- Feel anxious, guilty or irritable about your betting;
- Neglect work, studies, relationships or sleep because of it.
Recognising one or more of these is a sign to pause and reach out.
Protecting minors
You must be 18 or older to open an account or bet with My99Exch. Keep your login details private and away from anyone under 18. If you share devices, consider using parental-control or content-filtering software to block gambling sites for younger users.
Getting help & support
If gambling is affecting you or someone you care about, confidential help is available. Consider speaking to a professional support service or helpline in your country, and don't hesitate to talk to someone you trust. Our support team can also apply limits, time-outs or self-exclusion to your account any time — just message us on WhatsApp or email support@my99exchs.site.